In this session, I will be discussing the impact of company culture on things like customer loyalty and innovation. Together, we will explore tough topics such as scaling company purpose and how to build an organization where employees feel safe & empowered. Rooted in my own personal experience as a software product manager & org change coach as well as my work with organizations like Simon Sinek's 'Start With Why' and 'The Vega Factor,' this message is meant to help businesses of any stage and size make a bigger impact in their customers' lives and their industry as a whole.